Design & Installation Technician

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Goals & Performance Metrics:

Installation Excellence:
Goal: Achieve consistently high-quality installations that meet Schmidt's standards and customer expectations.
Performance: Measured by:
Accuracy and precision of installations.
Adherence to technical specifications.
Minimization of errors and rework.
Efficiency and timeliness of project completion.

Design Implementation:
Goal: Accurately translate design plans into physical installations, ensuring the final product matches the customer's vision.
Performance: Measured by:
Ability to interpret and follow design blueprints.
Effective communication with designers and customers.
Problem-solving skills in adapting designs to on-site conditions.

Customer Satisfaction:
Goal: Provide exceptional customer service during the installation process, building positive relationships and ensuring customer satisfaction.
Performance: Measured by:
Customer feedback and surveys.
Professionalism and courteousness.
Clear communication and responsiveness.
Ability to address customer concerns and resolve issues.

Professional Development:
Goal: To maintain and improve technical skills, and to stay current with Schmidt product knowledge.
Performance: Measured by:
Participation in training programs.
Acquisition of new skills and certifications.
Ability to apply new knowledge to practical situations.

Adherence to Safety Standards:
Goal: To maintain a safe working environment, and adhere to all safety protocols.
Performance: Measured by:
Following all safety guidelines.
Maintaining a clean and organized work area.
Avoiding workplace accidents.
Specific Performance Indicators:

Percentage of installations completed on time.
Number of customer complaints or compliments.
Accuracy of measurements and cuts.
Efficiency in using tools and equipment.
Ability to troubleshoot and resolve technical problems.

N+1 Management Style:

The N+1 Manager is involved in day-to-day operations, providing guidance and support to ensure smooth delivery processes.
Regular performance reviews and constructive feedback are provided to help teams improve and excel in their roles.

Career Progression Opportunities:

Internal Mobility
Skill Development

Benefits & Culture:

Work-Life Balance
Inclusive Culture

Candidate Selection Criteria:

Installation Expertise:
Proven experience in installing similar products (e.g., cabinetry, furniture, fixtures).
Proficiency with relevant tools and equipment.
Ability to read and interpret technical drawings and blueprints.
Knowledge of construction and installation techniques.

Technical Aptitude:
Strong understanding of measurements and calculations.
Ability to troubleshoot and problem-solve on-site.
Knowledge of relevant safety standards and procedures.

Design Understanding:
Ability to translate design concepts into practical installations.
Understanding of design aesthetics and principles.
Ideally, some level of CAD or design software comprehension.

Essential Soft Skills:

Customer Service:
Excellent communication and interpersonal skills.
Ability to build rapport with customers.
Professional and courteous demeanor.
Ability to handle customer inquiries and concerns effectively.

Attention to Detail:
High level of accuracy and precision.
Ability to maintain a clean and organized work area.
Commitment to quality workmanship.

Problem-Solving:
Ability to think critically and find solutions to unexpected challenges.
Resourcefulness and adaptability.

Time Management:
Ability to manage time effectively and meet deadlines.
Strong organizational skills.

Teamwork:
Ability to work well with designers, other installers, and other company staff.

Work condition:

8h15 - 17h
Monday to Friday

Message from your future manager N+1:

Join our team as a Design and Installation Technician in an expanding company and become a key part of a dynamic, customer-focused operation. We encourage all interested candidates to apply, as all applications will be evaluated.