Billing Officer
Job insights
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Date posted
04/06/2025
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Closing date
04/07/2025
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Hiring location
North
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Remote work option
No
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Expatriate Eligibility
Yes
Key responsibilities
Founded in 2008, AluChic is a Mauritian company specializing in the manufacturing and installation of aluminum joinery: windows, sliding doors, shutters, louvres, false ceilings, railings, shower enclosures, etc. With a team of around thirty employees, AluChic supports both residential and commercial projects across the island. The company stands out for its commitment to quality, responsiveness, and a home after-sales service that ensures long-term customer satisfaction.
Objective of the role:
Ensure rigorous and proactive management of client billing, payment follow-up, complaint handling, and collections, in order to maintain healthy cash flow and a professional customer relationship.
Main Responsibilities:
Billing:
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Prepare client invoices based on approved quotes and signed purchase orders.
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Issue progress billing statements for corporate clients according to contractual terms.
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Verify document accuracy before issuing invoices (quantities installed, deliveries, % of completion).
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Update payment schedules.
Change Management:
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Track change requests during the project (amendments, additions or removals).
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Work with project managers to estimate financial impacts.
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Ensure client validation before invoicing any variations.
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Archive all supporting documentation.
Payment Follow-Up:
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Monitor client payments and analyze delays.
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Send follow-ups (gradual escalation) via phone, email, or letter.
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Handle disputes in coordination with sales and technical teams.
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Maintain a tracking sheet for payments received and outstanding balances.
Administrative Follow-Up:
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Keep client files up to date (invoices, payments, credit notes, communications).
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Prepare necessary documentation for audits and financial reporting.
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Ensure proper application of internal procedures.
Hard skills
Soft skills
Good to know
Goals & Performance Metrics:
Average time taken to issue invoices after delivery
Reduction in number of unpaid invoices or open disputes
Compliance and completeness of client administrative files
N+1 Management Style:
Administrative and Financial Manager / General Management
Benefits & Culture:
Company Values:
Commitment to quality
Team spirit & responsibility
Responsiveness & customer engagement
Benefits: To be discussed during the final interview
Candidate Selection Criteria:
Education & Experience:
2 to 5 years of experience in a similar role, ideally in construction or aluminum joinery.
Technical Skills:
Proficiency in billing tools and management software (ERP, Excel, etc.)
Knowledge of framework agreements and staged payment contracts
Strong organizational skills, attention to detail, and diplomatic follow-up abilities
Ability to understand technical processes of manufacturing and installation
Soft Skills:
Attention to detail and confidentiality
Strong interpersonal skills, clear and respectful communication
Resilience and persistence in client follow-ups
Proactive and autonomous in managing priorities
Hard Skills:
Excel (intermediate to advanced level)
Experience with an ERP or billing software
Professional email and letter writing
Ability to read and interpret contracts and purchase orders
Work condition:
Monday to Friday, 8:00 AM to 5:00 PM
Basic salary
Recruitment Process:
Initial conversation with Preety, Talent Acquisition Specialist at MeetYourJob
Interview with Jeff
Job offer
Let’s go!
Message from your future manager N+1:
At AluChic, every detail matters. By joining our team, you’ll contribute to real projects that shape our clients' daily lives. If you value precision, enjoy challenges, and take pride in a job well done, we’d be delighted to welcome you.
Interested in this job?.
30 days left to apply
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