APFR 3 – Expert Customer Service Associate

Good to know

Goals & Performance Metrics:

Full term- 6 months' Probation

After 3 months, you are expected to take calls professionally and manage some administrative procedures while being assisted by a buddy

After 6 months you are expected to be autonomous on various insurance cases where you can manage the administrative work and client calls without constant assistance

N+1 Management Style:

Democratic

Career Progression Opportunities:

May become a supervisor or trainer after at least 12 months in the same position

Benefits & Culture:

Medical Insurance
Private Pension plan
Transport facilities
New Infrastructure
Gym
Leisure Room

Candidate Selection Criteria:

- Diploma/HSC minimum, especially if supported by several years of experience in the same sector.
- At least 2 years of experience in a similar work environment involving client interaction.

- Thoughtful, organized, and meticulous, you have strong writing and interpersonal skills in French, and you are comfortable with numbers.
- You demonstrate good listening and comprehension skills, analytical thinking, and team spirit.
- You are resilient under pressure and adaptable.

Skills :

- Office tools
- Language: Proficient in French

Work condition:

5 days / 7
- Available to work on a 24/7 schedule.
- Able to work on Saturdays, Sundays, and Mauritian public holidays.

Message from your future manager N+1:

Kindly apply on the following link:
https://careers.allianz.com/job-invite/47332/