Medical Representative
Job insights
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Date posted
25/11/2025
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Closing date
25/11/2025
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Hiring location
North
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Offered salary
Rs17,110 - Rs27,000
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Experience Level
Middle
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Experience
3 - 5 Years
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Remote work option
Yes
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Expatriate Eligibility
Yes
Key responsibilities
Key Responsibilities
1. Health Care Professional Engagement & Education
- Conduct face-to-face detailing visits with Specialists, GPs, Nurses, Physiotherapists, and Pharmacists/Pharmacy Technicians.
- Deliver clinical education and product training to ensure clear understanding of benefits, correct usage, and safety profiles of Reckitt’s portfolio.
- Facilitate CPD-accredited education sessions for Doctors and Pharmacists.
- Support medical activations and ensure strong engagement with key therapeutic areas.
2. Pharmacy Engagement
- Provide in-depth product training and clinical updates to pharmacy teams.
- Educate pharmacists on best practices for patient counselling related to Reckitt’s products.
3. Regulatory & Pharmacovigilance Support
- Report adverse events and product complaints in compliance with Reckitt’s pharmacovigilance standards.
- Communicate PI label updates and regulatory changes to HCPs.
4. Operational & Administrative Duties
- Log all detailing calls, training sessions, and interactions in the CRM system.
- Manage monthly budgets related to travel, activations, and educational programs.
- Prepare and submit activity reports, market insights, and HCP engagement summaries.
5. Sales Responsibilities
- Achieve sales targets and drive market share growth in the assigned territory.
- Monitor competitor activity and market trends to refine strategies.
- Maintain accurate records of sales performance, customer interactions, and territory metrics.
- Track key KPIs include prescription volume and sales revenue.
6. Industry Events & Continuous Learning
- Represent Reckitt at medical conferences, trade shows, and CME events.
- Stay updated with scientific and medical developments relevant to the product portfolio.
- Collaborate with internal teams to ensure alignment with medical marketing strategies.
Hard skills
Good to know
Goals & Performance Metrics:
Goals for a medical representative include driving sales and revenue, increasing product awareness, and building strong relationships with healthcare professionals. Performance metrics track progress toward these goals, such as sales volume, market share, client acquisition rates, and conversion rates.
N+1 Management Style:
Effective management for medical representatives typically involves situational leadership, combining qualities such as transformational leadership, data-driven goal setting, and strong relationship-building skills. Key aspects of successful management in this field
Career Progression Opportunities:
Career progression for a medical representative typically involves moving up the management ladder in sales and marketing, or specializing in areas like medical affairs or training.
Benefits & Culture:
Benefits for a medical representative often include competitive salaries, sales-based incentives, health and insurance plans, and allowances for transportation and communication.
Candidate Selection Criteria:
Qualifications & Experience
Professional Requirements
Prior experience as a Medical Representative preferred for Senior positions; not essential for Junior positions.
Minimum BSc Degree or equivalent in a healthcare-related field.
Qualifications such as Physiotherapy, Biokinetics, or Pharmacy-related studies are advantageous.
Technical Skills
Strong presentation and communication skills.
Proficiency in MS Office (Word, Excel, PowerPoint).
Basic computer literacy and CRM exposure.
Good understanding of the healthcare landscape in South Africa.
Personal Competencies
Ability to detail products confidently to Specialists, GPs, and Pharmacists.
Strong understanding of targets, KPIs, and basic data analysis.
Basic to intermediate understanding of budgets and financial principles.
Excellent communication skills in relevant local languages.
Professionalism, resilience, and the ability to build strong relationships.
Work condition:
.
Message from your future manager N+1:
How to apply
Send us your CV now via email on hrgrays@grays.mu or apply via our website https://grays.mu/careers/
Let us hear from you !
Want to work with world’s renowned brands and products ? You want to be surrounded by people as passionate as you are ? You’re welcome to join the Grays team. Let’s M.A.C it happen
*Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.
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