Application Support Analyst
Job insights
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Date posted
13/03/2026
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Closing date
12/04/2026
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Hiring location
North
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Experience Level
Middle
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Experience
1 - 3 Years
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Remote work option
Yes
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Expatriate Eligibility
Yes
Key responsibilities
KEY RESPONSIBILITIES:
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Respond to user incidents and requests while ensuring compliance with SLAs and user satisfaction.
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Contribute to the ticket reduction strategy (continuous improvement).
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Train users according to their needs (new features, new users, new companies integrated into the group, etc.).
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Perform configuration actions based on the needs of subsidiaries or project teams (new companies, new accounts, changes to closing periods, etc.).
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For certain applications, participate in the review of financial data submitted by subsidiaries and provide associated reporting.
Hard skills
Good to know
Goals & Performance Metrics:
Probation Period: 3 months with performance evaluation.
N+1 Management Style:
Participative – we value collaboration and initiative.
Career Progression Opportunities:
Opportunities for job enlargement within the company.
Benefits & Culture:
Medical cover (main member + dependents) fully sponsored
Private pension scheme
Transport allowance
Annual performance bonus
Candidate Selection Criteria:
Bachelor’s degree (BAC+3) in Finance or ACCA Level 2.
Minimum of 2 years of operational experience in Finance/General Accounting.
Good knowledge of financial and accounting ERP systems.
Ability to independently analyze and resolve incidents.
Work condition:
• Fully sponsored attractive medical cover (main member + dependents).
• Private pension scheme.
• Transport allowance.
• Annual performance bonus.
• WFH
• Flexitime
Message from your future manager N+1:
"If you're organized, meticulous, and customer-oriented, this role is perfect for you. Don't wait -send us your CV today!"
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