Customer Engagement Agent (Sales)

Good to know

Goals & Performance Metrics:

3-Month Objectives
- Understand the company culture and values.
- Build relationship with Clients
- Documentation processes to follow for Outbound Calls
- Start developing sales and taking orders via phone

6-Month Objectives
- Manage customer accounts and resolve issues.
- Achieve more and more sales via phone
- Preparing and Monitoring sales forecasts
- Inter-Team Coordination to enable delivery on time

N+1 Management Style:

We value collaborative management that focuses on people's growth, healthy work environment and engagement. With a forward-thinking approach, we are dedicated to fostering growth of our employees.

Career Progression Opportunities:

After providing full support to Sales, delivering exceptional value and providing an invaluable customer service, the next step for this career would definitely be a senior position in Sales Department.

Benefits & Culture:

• Opportunities for professional growth and development
• Supportive and collaborative work environment
• Recognition for outstanding performance
• Commission on yearly sales

Candidate Selection Criteria:

• Strong verbal and written communication skills
• Excellent interpersonal skills
• Ability to work in a fast-paced environment
• Previous experience in customer service or sales is preferred

Work condition:

Working hours/days: -
Monday to Friday 08:30 to 17:00 -
Saturdays 08:30 to 13:00
Location: -
Onsite at St Paul (Next to CWA) and moving to Jinn Fei, Riche Terre as from Next Year

Message from your future manager N+1:

By joining our team as a Customer Engagement Agent, you will have the opportunity to contribute to the company's success and build a rewarding career.