Job insights

  • Date posted

    23/12/2024

  • Closing date

    23/12/2024

  • Hiring location

    South

  • Offered salary

    Rs20,000 - Rs30,000/month

  • Experience Level

    Junior

  • Experience

    1 - 3 Years

  • <

    Remote work option

    No

  • Expatriate Eligibility

    no

Key responsibilities

● Provide technical support to customers experiencing issues with their electronics appliances, devices or any other equipment purchased
● Utilise diagnostic tools and software to identify hardware and software problems with different devices or appliances.
● Install and commission electrical systems, equipment and components in accordance to the electrical tools and standards.
● Diagnose electrical issues using testing devices and troubleshooting techniques, pinpoint the root cause of malfunctions.
● Identify and resolve electrical problems by analysing circuits, voltage levels and other electrical characteristics.
● Upgrade and modify electrical systems to improve efficiency or meet new requirements.
● Troubleshoot software issues and assist customers with software upgrades, migrations and others.
● Install new equipment, reconfigure circuits or implement measures as needed.
● Maintain accurate records of maintenance activities, records of repairs, parts used, services activities and installations
● Perform any other duties as assigned by Supervisor/Manager

Good to know

Goals & Performance Metrics:

3-Month Objectives
- Understand the company culture and values.
- Provide technical support to customers experiencing issues
- Utilise diagnostic tools and software to identify hardware and software problems
- Identify and resolve electrical problems

6-Month Objectives
- Work independently and assist client's issues.
- Install and commission electrical systems, equipment and components
- Upgrade and modify electrical systems
- Troubleshoot software issues and assist customers
- Maintain accurate records of maintenance activities
- Install new equipment, reconfigure circuits or implement measures

N+1 Management Style:

We value collaborative management that focuses on people's growth, healthy work environment and engagement. With a forward-thinking approach, we are dedicated to fostering growth of our employees.

Career Progression Opportunities:

After developing all required skills in this field, you may be promoted to Technician Grade 2 and moving forward to Technician Grade 1 following monitoring of your performance and discipline.

Benefits & Culture:

- A strong culture that foster a sense of camaraderie and cooperation among employees.
- A positive work culture always leading to better customer service and experiences.
- A always helping person as Supervisor.

Candidate Selection Criteria:

• Experience in a specific technical field can be a significant advantage.
• A strong understanding of the equipment, tools, and processes used in their field.
• The ability to diagnose and troubleshoot technical issues.
• A knack for understanding how things work and how to repair them.
• Skilful use of hands for tasks like assembling, repairing, or calibrating equipment.
• The ability to work with precision and accuracy.
• The ability to prioritize tasks and meet deadlines.
• The willingness to learn new skills and adapt to changing technologies.

Work condition:

Location: St Paul till December and Jinn Fei as from January
Working Hours/Days: Monday to Friday from 08:30 – 17:00 & Saturdays 08:30 – 13:00

Message from your future manager N+1:

Join GM Punjabi and make a significant impact on our after sales service goals while growing your skills and expanding your knowledge.

Interested in this job?.

30 days left to apply

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