BRAND AMBASSADOR – TRELLIDOR

The Brand Ambassador is responsible for the duties and responsibilities below but not limited to;

• Develop customer base by introducing all Trellidor products and brands through general contractors, building contractors, homeowners, specifiers, Architects, designers, property managers, multi-family builders, Lodges, resorts, dealers, and renovators.
• Follow-up with customers to advance them through the sales process.
• Research and prospects for potential new customers.
• Develop an in-depth understanding of the Trellidor products and systems (technical and application).
• Actively make appointments and ensure customer engagement.
• Utilize specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
• Accurately quantify materials and generate sales quotations timeously.
• Actively engages in SOLELY selling Trellidor products and services.
• Handle incoming phone calls, e-mails from customers, and provides requested information quickly and efficiently.
• Investigate customer complaints or concerns.
• Attend induction and training as required by Trellidor.
• Respond promptly to all leads.
• Properly qualify and convert into viable opportunities.
• Stay abreast of all technical data pertaining to industry products.
• Attend relevant trade shows, meetings, seminars, and conferences as required.
• Foster an environment of open communication.
• Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
• Provide weekly feedback report and activity list to in-country Dealer.