Wines & Spirits Shop Supervisor
Job insights
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Date posted
12/05/2025
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Closing date
11/06/2025
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Hiring location
North
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Offered salary
Rs17,110 - Rs35,000/month
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Experience Level
Senior
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Experience
1 - 3 Years
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Remote work option
Yes
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Expatriate Eligibility
Yes
Key responsibilities
- Oversee daily shop operations in compliance with company policies and procedures.
- Responsible for the opening and closing of the shop at designated times, ensuring the team follows operational instructions.
- Ensure stock levels are regularly reviewed and maintained, supervise stock replenishment, product rotation and manage overstock of products.
- Manage inventories and daily cycle counts to maintain accurate stock records.
- Identify and report any shop maintenance and security issues to the Head of Retail and provide solutions when possible.
- Supervise, train, and motivate the team, focusing on enhancing their product knowledge, and delegate tasks efficiently.
- Maintain cleanliness throughout the shop, including displays, counters, and storage areas, as well as overseeing outdoor maintenance (if applicable).
- Actively promote and sell 20/Vin products while delivering excellent customer service in line with established standards.
- Achieve sales forecast, increase average basket and focus on high margin products.
- Retain existing clients through the Grays Club Loyalty Program, ensuring it is properly explained to both new and returning customers.
- Communicate shop objectives such as sales targets, gross profit, client retention, and new client recruitment to the team.
Good to know
Goals & Performance Metrics:
Oversee daily shop operations, lead a high-performing team, and ensure exceptional customer service while meeting sales, compliance, and brand standards.
N+1 Management Style:
A Wines & Spirits Shop Supervisor embodies a hands-on, service-oriented, and team-focused leadership style, blending operational discipline with a passion for people, product, and performance.
Career Progression Opportunities:
It serves as a stepping stone to more senior positions within retail operations, sales, and brand management across the beverage alcohol industry.
Benefits & Culture:
At GRAYS inc Ltd, we are committed to supporting your professional growth and well-being. We offer a range of training and education opportunities to help you advance in your career, along with team-building activities that foster collaboration and a positive work environment. Enjoy internal career growth opportunities as we promote from within, ensuring you have the chance to grow with us. Our employees also benefit from performance-based bonuses to reward hard work, along with employee discounts on our products. Join us and be part of a culture that values growth, teamwork, and recognition
Candidate Selection Criteria:
When selecting a candidate, we focus on relevant experience, key skills and competencies, and a strong cultural fit. Education and certifications, along with motivation and enthusiasm, are also important. Problem-solving abilities, references, and interview performance help ensure the candidate is a good match for the role and the company.
Work condition:
Our Values express what we believe in and shape the way we behave.
Respect
Tenacity
Integrity
Passion
Innovation
Message from your future manager N+1:
We are always looking for passionate and innovative people to become a part of our company. Our team is full of talented individuals with diverse skill sets. We offer career growth, competitive salaries, and benefits that will help you stay on top of your game.
Interested in this job?.
30 days left to apply
