Job insights

  • Date posted

    16/12/2024

  • Closing date

    16/12/2024

  • Hiring location

    West

  • Experience Level

    Senior

  • Experience

    3 - 5 Years

  • <

    Remote work option

    Yes

  • Expatriate Eligibility

    Yes

Key responsibilities

Main Responsibilities:

  • Take part in training and implement accordingly
  • Keep superior informed about all unusual matter concerning any plan affecting his/her area
  • Adapt to unexpected situation
  • Knowledgeable and compliant to Rules and Regulations prevaling in the Establishment
  • Conduct adequate and satisfactory on-the-job training
  • Keep and ensure records of on the job trainings
  • Ensure that discipline prevails within the team and communicate any disciplinary issues to Superior
  • Play an active role in the team and ensure smooth and satisfactory hand-over between shifts
  • Assist in the building of an efficient team by taking interest in their welfare, safety and development
  • Supervise the performance of the outlet Team Members and carry out the routine inspections
  • Ensure that guest allergies pertaining to food is being taken into consideration concerning culinary operation, communicated to the Team and follow up is done accordingly
  • Ensure guests satisfaction during services
  • Ensure that orders have been prepared as per set standards and delivered accordingly
  • Ensure that all outlet Team Members provide an effective and efficient service at all times
  • Maintain excellent interpersonal relationships amongst the team
  • Inform Team Members on VIPs and specific requests
  • Conversant with daily events document
  • Handle and monitor of guests complaints and the relevant follow up action required
  • Initiate action for regular maintenance and equipment
  • Ensure proper usage and inventory of equipment, materials
  • Ensure that daily requisitions and direct orders are being made according to the number of guest
  • Participate actively in food cost controlling processes
  • Ensure that all transactions regarding guests checks (essential to keeping orders organized and making sure that the kitchen is staying as productive an efficient as possible) are dealt with efficiently
  • Assist Superior to ensure a proper manning during the shift and to manage the outlet’s budget efficiently and effectively
  • Ensure energy saving (electricity, gas, water)
  • Ensure respective Team Members are operating as per Quality Management System
  • Ensure respective Team Members are operating as per S&H regulations and policies
  • Ensure Team Memberss’ grooming is in accordance with hotel’s standards
  • Receive and examine work programmes from superior (Event order)
  • Assist superior to plan and organise respective section activities
  • Prepare and issue work schedules to respective Team Members
  • Supervise and coordinate overall section’s activities to ensure effective “mise-en-place”
  • Supervise and participate in all stages of preparation
  • Control quality and visual presentation of meal by tasting and verifying texture and consistency
  • Instruct Cooks to prepare food according to “fiche technique”
  • Ensure the process of closing kitchen (gas, water, electricity, air con, cold room…)
  • Supervise the cleaning and carry out routine inspections of the kitchen sections
  • Check quality and expiry date of ordered food items from store and direct deliveries
  • Check and controls the proper storage of products, especially those freshly produced, checking on portion control, so as to maintain product quality and quantity
  • Ensure that SOPs are being followed
  • Ensure compliance to all safety standards
  • Respect procedures for food handling purposes
  • Participate in presentation & decoration of buffet
  • Comply with all the sustainability commitments and practices implemented within business units
  • Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society

Candidate’s Profile:

  • SC level (secondary level – NC 3/NC 4 or equivalent) or equivalent, professional training and experience
  • 5 years experience in hotels as Chef de Partie
  • Computer literacy
  • Fluent in English and French both written and spoken

Hard skills

Good to know

Goals & Performance Metrics:

Short-Term Goal: Quickly develop a thorough understanding of kitchen operations, menu items, and preparation standards to ensure smooth and efficient service. Maintain high standards for food quality and presentation, assist with meal prep, and respond promptly to any kitchen needs or guest requests to support the team in delivering a seamless dining experience.

Medium-Term Goal: Enhance guest satisfaction by consistently providing high-quality, flavourful, and visually appealing dishes, anticipating guest preferences, and suggesting creative menu options. Utilize upselling techniques to promote specials and featured items, contributing to both the guest experience and the restaurant's revenue growth

N+1 Management Style:

Under the supervision of the Executive Chef, plans, organizes, and coordinates activities of the kitchen to ensure efficient service and maintain profitable operations. Acts as kitchen supervisor on a rotational basis.

Career Progression Opportunities:

With experience, this role offers a clear path for advancement to the position of Executive Chef, where responsibilities expand to overseeing the entire kitchen team and enhancing dining experiences at a strategic level. Additionally, there are opportunities for internal mobility across different company clusters, providing broader exposure and growth within the organization.

Benefits & Culture:

Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
Pension Scheme – Enjoy a pension plan with company contributions for your future.
Company Doctor Services – Free on-site medical consultations for your health needs.
Performance Bonus & Incentives – Earn a bonus for your hard work.
Referral Scheme – Refer a friend or family member and earn up to Rs 5,000.
Incredible discounts at our restaurants – Save 25% at Domino’s Pizza and 15% at Ocean Basket.
Exclusive Employee Discounts – Benefit from a wide range of discounts with MyRogers App.
Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
Learning & Development – Grow with training and development opportunities through our Training Academy.

Candidate Selection Criteria:

SC level (secondary level – NC 3/NC 4 or equivalent) or equivalent, professional training and experience
5 years experience in hotels as Chef de Partie
Computer literacy
Fluent in English and French both written and spoken

Work condition:

To work on a shift system (Morning or Evening)

Message from your future manager N+1:

Join our team to be at the heart of creating memorable experiences for our guests. In this role, you’ll thrive if you are customer-focused, proactive, and passionate about hospitality. We offer comprehensive benefits, development opportunities, and a culture that values each employee’s contributions. If you’re ready to be part of a dedicated team and grow your career in a dynamic and supportive environment, we would love to meet you!

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