Job insights

  • Date posted

    13/07/2025

  • Closing date

    12/08/2025

  • Hiring location

    East

  • Offered salary

    Rs35,000 - Rs40,000/month

  • Experience Level

    Middle

  • Experience

    3 - 5 Years

  • <

    Remote work option

    No

  • Expatriate Eligibility

    no

Key responsibilities

  • To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and financial performance along with the Director, Spa.
  • To be responsible for the quality of service, and maintenance of the product at the Spa in line with Hotel Operating Standards.
  • To liaise with the Hotels Sales and Marketing Manager in the preparation and development of marketing plans for the year. To coordinate all promotional plans and projects for the facility.
  • To provide leadership, direction, and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.
  • To effectively integrate the Spa within the Hotel Marketing Strategy and to ensure ongoing representation of the Spa, both internally and externally,
  • To develop an annual training plan for the Spa and ensure that all employees are trained and developed to meet the needs of the business.
  • To monitor standards of performance and member satisfaction and introduce measures to ensure the highest standards of quality and service.
  • To lead the planning and implementation of marketing activities within the Spa, with support from the Hotel.
  • To ensure that good practice is applied to all issues in relation to employees and ensure that all Hotel HR policies and procedures are followed.
  • To provide an effective structure for communication within the Spa at all levels.

Good to know

Goals & Performance Metrics:

As per hotel policy

N+1 Management Style:

As per hotel policy

Career Progression Opportunities:

Manager, Spa
Director, Spa

Benefits & Culture:

Staff rates, life insurance, medical insurance, fixed travelling allowance, mileage

Candidate Selection Criteria:

The ideal candidate should have at least a certificate in spa management. The candidate should have at least 5 years of experience in the same role in an International Ultra-Luxury Resort and must be fluent in written and spoken English and French. The candidate should be a MQA approved trainer, should have the knowledge of spa therapy and be computer literate.

Work condition:

5 days working, 2 days off

Message from your future manager N+1:

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Interested in this job?.

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