Butler | Exclusive Collection
Job insights
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Date posted
23/12/2024
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Closing date
23/12/2024
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Offered salary
Negotiable Price
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Remote work option
No
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Expatriate Eligibility
no
Key responsibilities
Job Family: Hospitality, Tourism, Food & Beverage
Contract Type: Full-time
Key responsibilities:
• Ensure the villa or chalet is impeccably prepared prior to guest arrival, maintaining both interior and exterior cleanliness and functionality.
• Provide personalized services throughout the guest’s stay, including daily maintenance, turndown service, and resetting between guests.
• Anticipate and accommodate guest preferences and habits discreetly, ensuring a tailored experience.
• Offer special attention to children, adapting services to their ages and nationalities.
• Handle guest feedback with tact, relaying information to management and suggesting solutions.
• Oversee food and beverage services, including breakfast, snacks, “à la carte” dinners, room service, and special requests, adhering to service protocols and HACCP standards.
Good to know
Goals & Performance Metrics:
During the probation period, performance will be evaluated based on:
• Guest satisfaction and feedback.
• Adherence to service protocols and standards.
• Ability to anticipate and fulfill guest needs.
• Collaboration with team members and other departments.
N+1 Management Style:
The management promotes a supportive and collaborative environment, encouraging continuous learning and professional growth.
Career Progression Opportunities:
Opportunities exist to advance to senior butler roles or managerial positions within the hospitality department.
Benefits & Culture:
Club Med offers a multicultural work environment, access to resort amenities, and opportunities to participate in various activities, including performances.
Candidate Selection Criteria:
• Passionate about delivering luxury service with attention to detail.
• Excellent interpersonal skills, capable of building trusting relationships with guests.
• Ability to anticipate and respond to guest needs promptly and discreetly.
• Experience in hospitality or a related field is preferred.
Work condition:
Full-time position with varying hours, including weekends and holidays, based on guest needs and resort operations.
Message from your future manager N+1:
"Join our dedicated team and play a pivotal role in creating unforgettable experiences for our guests. Your expertise and passion for excellence are key to our success."
Interested in this job?.
30 days left to apply
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