Job insights

  • Date posted

    16/12/2024

  • Closing date

    16/12/2024

  • Hiring location

    North

  • Offered salary

    Rs35,000 - Rs40,000/month

  • Experience Level

    Middle

  • Experience

    1 - 3 Years

  • <

    Remote work option

    No

  • Expatriate Eligibility

    no

Key responsibilities

Take part in training and implement accordingly

Conduct and ensure that employees receive adequate and satisfactory on-the-job training

Keep his superior informed about all unusual matters concerning any plans affecting his/her area

Ensure that discipline prevails within the team and communicates any disciplinary issues to Superior / HR Manager

Play an active role in the team and ensure smooth and satisfactory hand-over between shifts

Assist in the building of an efficient team by taking interest in their welfare, safety and development

Innovate new cocktails and drinks in the bar

Coordinate & supervise activities to ensure optimum care and assistance to guests

Establish and maintain effective employee relations

Ensure high level of quality services are delivered to guests at all times

Handling and monitoring of guests complaints and the relevant follow up action required

Consult daily events to take note of number of guests for “mise en place”

Inspect set ups, including service station before the opening/ensure that guests’ requests are properly followed

Assist his superior in ensuring a proper manning during the shift

Assist his superior in managing the budget efficiently and effectively

Monitor leaves in respective outlet

Control of expenses (Breakages, linen, materials, etc.)

Monitor the outlet’s operation equipment in collaboration with the responsible of the stewarding department

Conduct monthly inventory on materials used in the outlet.

Check and approves stores requisitions whilst ensuring par stock at the Outlet are maintained

Good to know

Goals & Performance Metrics:

Provide leadership, supervision and motivation to the Outlet team, as per standards

N+1 Management Style:

There is a consultative management style. Managers ask for the opinions and thoughts of their team, consulting the viewpoints of every member of their team.

The manager will make the final decision, but they will consider all of the information given by team members before they do so.

This style is often used in specialized fields, where employees are experts, and their input is needed for the management to make informed decisions.

Career Progression Opportunities:

The job incumbent will have the opportunity to see his/her job scope expanding once he/she masters his/her core responsibilities.

Benefits & Culture:

Working at Attitude means being part of a welcoming and inclusive workspace. We take care of our guests – but first, we take care of our staff, our Family Members. Attitude staff enjoy a profit-sharing scheme, pension, medical insurance, discounts in our hotels, meals at work and a good work-life balance!

Other perks of working for Attitude Hotels include fun activity days, long-service awards, recognition awards and our Attitude Family Member Children Education Fund, which presents one scholarship a year to a Family Member’s child.

Candidate Selection Criteria:

Confident, disciplined and well groomed
• Personality: warm, welcoming and pleasant
• Excellent and precise data entry and typing skills.
• Good time management, organizational skills and attentive to details
• Ability to keep information confidential and to work ethically and independently
• Excellent Communication Skills - both English and French
• Initiator and Self-motivated
• Good computer skills and Microsoft Office software as a minimum
• Administrative and interpersonal skills

Work condition:

Minimum 45hrs per week. However, depending on the exigencies of our operations, we expect the candidate to be flexible.

Message from your future manager N+1:

Be yourself!

Attitude breaks the classic codes of hospitality by letting each Family Member (our staff) express their singularity. Hair length doesn’t matter, tattoos are accepted, and we give the thumbs up to a beard! Plus, let’s not forget the opportunities to grow and progress

Interested in this job?.

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