Learning & Development Coordinator
Job insights
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Date posted
05/08/2024
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Closing date
05/08/2024
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Hiring location
North
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Experience Level
Junior
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Experience
1 - 3 Years
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Remote work option
No
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Expatriate Eligibility
no
Key responsibilities
- Provide administrative support and coordinate training programs.
- Serve as a liaison with MQA and HRDC institutions and process related claims.
- Monitor and manage training costs to ensure budget compliance, and prepare financial reports.
- Maintain clear records of invoices, receipts, and training refunds systematically.
- Keep and update an effective people development filing system, including SOPs and training processes.
- Act as a primary point of contact for internal and external clients, ensuring responsive customer service.
- Organize and oversee the execution of external trainings.
- Support the Learning & Development team with various projects and assist in fostering a performance-driven culture.
- Maintain and analyze training data, ensuring accurate entries on the Rogers Hospitality Academy Dashboard and producing periodic reports.
- Manage the training calendar and provide regular updates and support for ongoing learning platforms like ClickNLearn.
Good to know
Goals & Performance Metrics:
- Coordinate and support the implementation of key training programs.
- Improve efficiency in administrative processes related to training.
- Ensure all training activities remain within the allocated budget.
- Process HRDC claims on time and provide regular updates on key performance statistics.
N+1 Management Style:
The immediate supervisor for this role adopts a transformative leadership style, focused on encouraging growth and continuous improvement within the team. They are highly supportive, providing guidance and feedback, while also empowering team members to take initiative and make decisions.
Career Progression Opportunities:
- Opportunity to grow as a Learning & Development Specialist.
- Possibilities for cross-functional movement within the HR department or access to professional development programs and certifications to enhance skills and competencies, supporting upward mobility within the organization.
Benefits & Culture:
- Medical Insurance: Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
- 24Hrs Personal Accident Cover: Up to Rs 100,000 cover for accidents, 24/7.
- Pension Scheme: Enjoy a pension plan with company contributions for your future.
- Company Doctor Services: Free on-site medical consultations for your health needs.
- Performance Bonus: Earn a bonus for your hard work.
- Incredible discounts at our restaurants: Save 25% at Domino’s Pizza and 15% at Ocean Basket.
- Exclusive Employee Discounts: Benefit from a wide range of discounts with MyRogers App.
- Wedding & Newborn Gifts: Celebrate major life events with special company gifts.
- Instant Leave Benefits: Earn 1 annual and 1 sick leave monthly from day one.
- Birthday Leave: Celebrate your Birthday with 1 additional day on top of your entitled local leave.
- Career Growth & Internal Mobility: Find diverse career and internal mobility options within our various clusters.
- Learning & Development: Grow with training and development opportunities through our Training Academy.
Candidate Selection Criteria:
- Proven experience in coordinating and supporting training programs.
- Strong administrative skills, including budget management and report preparation.
- Excellent communication skills and the ability to serve as a liaison with various stakeholders.
- Proficient in managing multiple projects simultaneously and meeting deadlines.
- Knowledge of HRDC processes and experience in handling related claims is highly desirable.
Work condition:
Work hours are from 08:30 to 17:00, with occasional requirements to support training events outside of these hours.
Message from your future manager N+1:
Join our dynamic team as a Learning & Development Coordinator and play a pivotal role in our People Development team. This position offers the chance to not only enhance the skills and careers of our employees but also to contribute to our culture of continuous improvement and excellence.
Interested in this job?.
30 days left to apply
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