System Administrator

Key Responsibilities:

• Design, implement, and manage enterprise-level networks including LAN, WAN, VPN, and WLAN.
• Configure and maintain network hardware (routers, switches, firewalls, access points).
• Monitor network performance, troubleshoot issues, and ensure high availability.
• Implement and maintain system backups, disaster recovery procedures, and data protection.
• Enforce network security protocols and ensure compliance with cybersecurity standards.
• Administer user access and endpoint security.
• Set up and configure laptops/desktops, including installation of Windows and Linux operating systems.
• Configure and support phones and enterprise communication devices (VoIP).
• Troubleshoot and repair hardware issues with laptops, peripherals, and headsets.
• Collaborate with cross-functional teams on IT infrastructure projects.
• Maintain accurate documentation for network configurations, procedures, assets, and systems.

Required Technical Skills:

• Solid understanding of TCP/IP, DNS, DHCP, VLANs, NAT, VPN, and firewall rules.
• Hands-on experience with enterprise-grade networking equipment (Cisco).
• Proficient in installing and configuring Windows and Linux operating systems.
• Ability to diagnose and repair hardware issues in laptops and accessories.
• Experience with installation and troubleshooting of IP-based surveillance systems.
• Knowledge of cybersecurity best practices and endpoint protection.
• Familiarity with scripting (PowerShell, Bash, or Python) is a plus.

Soft Skills and Qualifications:

• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication abilities.
• Attention to detail and a structured approach to troubleshooting.
• Capability to manage multiple priorities and tasks independently.
• Fluent in English & French.

Preferred Experience or Certifications:

• 2–5 years of experience in a network/system administration and hardware support role.
• Relevant certifications such as:
  • Cisco CCNA/CCNP
  • CompTIA Network+ / Security+
  • Microsoft Certified: Azure Administrator Associate
  • LPIC-1/Linux+
• Experience with electronic device installation (e.g., surveillance systems, IP cameras).
• Install, configure, and maintain electronic equipment such as surveillance cameras (IP/CCTV).

Other Relevant Details:

• Position may include support after office hours.
• Security clearance or background screening may be required.