As the pioneer of the cloud computing and IT solutions, we are present in Mauritius since 2004. Being in full expansion, we accompany our clients towards their digital transformation. Fluent in innovative technologies, we work with a team of passionate people and always breath in our core values.

JOB DESCRIPTION:

  • Plans & conducts technical analysis to answer customers & internal needs 

  • Understands & predicts threats & opportunities for customers & the department 

  • Performs infrastructure reviews, supports the delivery of innovative infrastructure, security & application solutions across multiple projects;

  •  Performs regular technological watch; participates in defining & implementing innovation strategies & plans (cloud/physical solutions, automation & industrialization, virtualization and back up and any other technologies, project initiatives & efforts as required) 

  •  Recommends solutions & architectures that improve cost efficiency & reduce the overall level of effort 

  • Proposes development focus & prioritizes projects according to business stakes; helps with planning & executing high value projects within set deadlines & in respect with defined pre-requisites; reviews decisions & suggests adjustments whenever necessary 

  • Assists with problem analysis, proposes adequate solutions, provides time & resource estimates for implementation

  • Identifies, tests & coordinates application of hotfixes/updates across relevant environments

  • Acts as the day to day support for the department management, is a resource for technical inquiries, provides technical guidance & support for team members

  • Follows-up on IT operations (help desk, change, configuration, release/deployment, planned interventions etc.); ensures fair task assignments to teammates as per their availability, skills & career path; maintains regular account of own work time & mission status

  • Ensures that the best technical approach & practices are applied in all phases of the asset lifecycle; abides to company guidelines & standards; regularly reviews his teammates work & decisions to ensure consistency & alignment with the company’s vision 

QUALIFICATIONS:

  • Technical excellence in accordance to the department’s lines of service; knowledge in IT architecture design 

  • Capacity to work independently as well as within a team to achieve set goals & objectives

  • Flexibility & adaptability to the changing & various work settings 

  • Leadership skills with emotional intelligence; capacity to coach/mentor others 

  • Ability to analyze & synthesize information, attention to details

  • Proactive & solution oriented 

  • Ability to organize workload efficiently & prioritize missions 

  • Written & spoken communication skills (cohesion & clarity, confidence in public speaking & presentation, good listener) 

  • Ability to translate engineering realities to simpler terms for non-technical stakeholders 

  • Process oriented (ITIL, ISO) 

ADDITIONAL INFORMATIONS:

  • Virtualization Software: VMware (Vsphere, ESX Server, Vcenter, Cluster and multiservers environment. 

  • OS: Windows server, Unix/Linux 

  • Back Up technologies (SAN/NAS) At least one of them 

  • Back Up equipment (SAN HP EVA, SAN EMC, NETAPP) • Virtualisation equipment : DELL & HP Servers

  •  Switch Equipment FC : HP, BROCADE

  •  Network : router, OSI Layer, TCP/IP, firewall 

  • Database : At least knowledge in SGBD (Oracle, MS SQL …) 

  • Internal process  

  • Production and pre-sales process 

  • Pack Office et Outlook 

  • Good written and spoken English and French