Relationship Officer – Leasing

Good to know

Goals & Performance Metrics:

- Customer Satisfaction Level: Receiving positive feedback from customers.
- Number of new clients
- Cross selling of Cim products
- Client Retention Rate: Maintaining a high client retention rate.
- Sales Targets: Meeting or exceeding sales targets.
- Compliance Adherence: Adhering to all regulatory and internal compliance standards with zero breaches.

N+1 Management Style:

Direct Manager:
- Department Manager/Team Leader

Career Progression Opportunities:

We focus on internal mobility and as part of our team, you will be able to grow along with the business.

Benefits & Culture:

- Competitive Salary
- Attractive Commission Scheme
- Travel Allowance or Company Car
- Company Fuel Card
- 22 days of annual leave as from the contract start date – prorated for first calendar year.
- Access to Cim Finance products such as HP, Credit Cards, Personal Loan, and Leasing at a preferential staff rate.
- 24/7 access to the gym facilities.
- Access to E-learning content via our learning partner Percipio (Skillsoft)
- Company contributions to Company Pension Fund
- Company contributions to Medical Insurance
- In house medical Doctor & Psychologist

Candidate Selection Criteria:

- 2-4 years of experience in sales, or relationship management
- Proven track record of meeting or exceeding sales targets.
- Experience in managing client accounts and building long-term relationships.
- Valid Drivers License
- Sales Acumen: Strong understanding of sales processes and strategies.
- Customer Service: Strong focus on client satisfaction and experience.
- Communication Skills: Excellent verbal and written communication skills for client interactions and internal reporting.
- Analytical Thinking: Ability to analyze market trends and client data to inform sales strategies.
- Negotiation Skills: Skilled in negotiation and closing deals.

Work condition:

- Our standard working hours are from 08:30- to 17:00, Monday to Friday.
- Our sales team may be required to attend events and functions outside of normal working hours.
- Our Sales team is based in Port Louis but will be required to visit clients across the island.
- The selected candidate will be on a 6-month probationary period.

Message from your future manager N+1:

At Cim Finance, employees have the opportunity to build a meaningful career with diverse developmental paths and learning opportunities. The company's Employee Value Proposition (EVP) addresses all aspects of an employee's life, both professionally and personally.