Our Sales Administration team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. Your job will be to bring this success to life by showing that you care about them and ensuring the quality of the entire process from the publication of the Request for Proposal to delivering the payment to the Supplier/Freelancer delivering the service.

YOU'LL ACHIEVE THIS GOAL BY:

  • Ensuring the satisfaction of your portfolio of clients is achieved.

  • Creating and validating new projects (verifying and validating the correct configuration of the supplier and client profiles, validating legal documents, receiving and processing Purchase Orders).

  • Ensuring Suppliers and Clients validate timesheets and fixing potential issues.

  • Ensuring the close monitoring of renewing projects following the reception of the Purchase Order.

  • Maintaining a strong alignment with the Account Manager.

  • Ensuring a perfect billing flow with a strong collaboration with the finance team.

  • Ensuring continuous improvement of our sales administration processes as we value your feedback to improve the way we deliver value to our clients.

  • Any other support that is needed to fulfill a business need.

IDEAL CANDIDATE:

We are looking for passionate and curious new teammates who are able to demonstrate a strong customer-centric attitude and willingness to take part to a great challenge!

  • Enthusiastic with great interpersonal skills and with a positive attitude.

  • You like solving problems and detail oriented.

  • Excellent oral and written communication skills in French and English (a 3rd language is a plus).

  • A minimum of 2 years in Customer Support or any related Service field (for digital products).

  • A degree or more in Communication, Management, IT, Business or similar fields.

  • Able to tackle complexity and pay attention to details, accentuate an analytical mind.

  • You enjoy working in a team as well as independently.

WHY US?

  • Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents.

  • Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world.

  • Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level.

  • Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc.

  • Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep.

  • Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors.

  • Unlock your full potential, both professionally and personally.