Reporting to the Head of Department, the Junior Resilience Expert will be responsible to support both the Business Continuity Management and the Global Indicent Management. He/She should Assist in conducting the Business Impact Assessment (BIA), the Risk Impact Assessment (RIA) and the Threat Assessment.


  • Review, update and maintain Business continuity plans and specific scenario plans.

  • Analyze potential gaps in risk and control, propose solutions to improve the BCM control environment through regular exercise and testing.

  • Support in tracking and documenting incidents from initial detection through final resolution.

  • Support Business Continuity Management and Global Incident Management services provided to clients globally.

  • Assist in conducting the Business Impact Assessment (BIA), the Risk Impact Assessment (RIA) and the Threat Assessment.

  • Create relevant reporting on incidents.


  • University degree in Business Administration, Computer Science or, related field.

  • At least 2 years of relevant working experience in Protection & Resilience domains (Business Continuity Management, Global Incident Management, Crisis Management, IT Service Continuity Management, Protective Security) ideally in the financial / insurance industry.

  • Proven experience as a competent team member.

  • Ability to analyze data and extrapolate relevant information, identify problem root causes and communicate it effectively.

  • Entrepreneurial spirit with creative thinking.

  • Strong customer service orientation.

  • Ability to deliver high-quality results.

  • Technical understanding of IT tools is preferred.

  • Fluent in both English and French (Written & Spoken) and a third international language would be the most welcomed.

  • Master MS Office tools like Powerpoint and Excel.


  • Ability to set priorities and work to tight deadlines.

  • Good level of self-organization, strong ability to work under pressure and on-call service.

  • High analytical skills and solid business judgement.

  • Self-motivated, proactive and customer-centric working style.

  • Well-developed social skills and cross-cultural experience (ability to operate within a global team environment / work within global virtual teams).

  • Ability to adapt well to fast-paced environments with changing circumstances.