SENSIMAR LAGOON MAURITIUS, A 4* HOTEL AND PART OF THE ATTITUDE GROUP OF HOTELS IS LOOKING FOR A GUEST RELATION OFFICER.

JOB DESCRIPTION: 

  • Ensure that guests are happy from the moment they step into the hotel until they leave.

  • Plan and coordinate the provision of friendly, efficient services to guests.

  • Assist with check-ins / check-outs of clients.

  • Greet Guests upon arrival.

  • Assist all departments in being receptive to the needs of guests.

  • Provide feedback from Guests to Front Office Manager for action.

REQUIREMENTS:

  • A minimum of a Form 5 Certificate (SC Level)

  • Experience: 1 year experience as Receptionist

  • HSC Holder with 2 years as Receptionist would be an advantage

  • Additional Skill required: Computer knowledge and experience in MS programs

PERSONAL QUALITIES:

  • Ability to remain calm whilst under pressure

  • A positive attitude and excellent communication skills

*Candidate should reside in the North of the island