• At least Higher School Certificate or equivalent qualifications.

  • Tertiary education at Advanced Certificate or Diploma Level majoring in Hotel or Tourism Management or equivalent qualifications from a recognised institution.


  • A minimum of 10 years of working experience in the field, preferably in the Housekeeping Department of a 5 star resort. 

  • A minimum of 2 years of working experience as Assistant Executive Housekeeper or 4 years of working experience as Head Housekeeper preferably in a 5 star resort. 

  • International exposure in a 5 star resort or hotel would be a definite advantage.


  • Passionate about service. 

  • High levels of integrity. 

  • Strong team management and leadership skills in order to lead, motivate and develop subordinates. 

  • Proactive, dynamic, flexible and professional 

  • attitude with strong interpersonal skills and customer service skills. 

  • Ability to identify problems and provide solutions. 

  • Creative and innovative. 

  • Ability to manage time and tasks independently in order to meet set deadlines. 

  • Excellent written and verbal communication skills in both English and French languages. 

  • A third language will be a definite advantage. 

  • Strong knowledge in Opera Property Management System (PMS). 

  • Strong knowledge of Microsoft Office package. 

  • Willingness to work during odd hours,weekends and public holidays. 

  • Clean certificate of character is a must.