DETAILED DESCRIPTION

  • The successful applicant will be responsible for managing, tracking and collecting the outstanding customer debts.

ACCORDINGLY, TASKS MAY INCLUDE:

  • Collecting unpaid commissions from the group's hotel partners (in writing and by phone).

  • Reducing customer payment times (defining the process to follow, reviewing the methods, implementing strict timelines, etc…).

  • Preparing collection notes for unpaid commissions.

  • Handling customer payments and identifying errors for irregularities.

  • Recording customer payments using the group's internal software (matching them to customer accounts).

  • Creating spreadsheets for sales generated by the group's primary customers.

  • The successful applicant will take part in upgrading the internal customer lifecyle management software in order to improve performance.

DESIRED QUALITIES AND PROFILES:

  • The successful applicant will have a post-secondary education in accounting/management/finance and at least 2 years of experience in the industry (at an accouting/auditing/collections firm or at a company).