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Ensuring the satisfaction of your portfolio of clients is achieved.
Creating and validating new projects (verifying and validating the correct configuration of the supplier and client profiles, validating legal documents, receiving and processing  Purchase Orders).
Ensuring Suppliers and Clients validate timesheets and fixing potential issues.
Ensuring the close monitoring of renewing projects following the reception of the Purchase Order.
Maintaining a strong alignment with the Account Manager.
Ensuring a perfect billing flow with a strong collaboration with the finance team.
Ensuring continuous improvement of our sales administration processes as we value your feedback to improve the way we deliver value to our clients.
Any other support that is needed to fulfill a business need.

Profile:

Enthusiastic with great interpersonal skills and with a positive attitude.
You like solving problems and detail oriented.
Excellent oral and written communication skills in French and English (a 3rdlanguage is a plus).
A minimum of 2 years in Customer Support or any related Service field (for digital products).
A degree or more in Communication, Management, IT, Business or similar fields.
Able to tackle complexity and pay attention to details, accentuate an analytical mind.
You enjoy working in a team as well as independently.

Advantages:

❤️ Thrive in the new digital business world

🚀 Lead high value-added strategic projects with a concrete business impact

🌍 Experience working in a young and international atmosphere, with colleagues on all 5 continents

🏡 Benefit from a flexible work environment with remote working options

👨‍🎓👩‍🎓 Access a variety of training courses and continuously improve your skills

🎉 Take part in the events organized by our LittleBig Crew: work socials team building events... moments you won't want to miss!

Job Overview
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