The practice offer the following services:

• Comprehensive eyetest

• Contact lens Consultations

• Follow up visits

• Eyewear Styling Consultations

• Eyewear Dispensing

• Lens Cutting and Fitting

• Same Day Delivery for Stock Lenses.

The store will be open seven days a week from 09:30 to 17:30 from Monday to Saturday and 09:30 to 12:30 on Sundays and public holidays. On average, the store serves customers  for eye tests, eyewear purchases, inquiries and repairs. High standards of customer care are ensured through the usage of the most up to date technologies, staff professional development, an effective feedback system and compliance to international standards.

Optical Assistants play an important role in the eyecare profession. While they are not directly responsible for examining eyes, their role is very important when it comes to helping and supporting our customers. The role of the optical assistant is a demanding one due the busy environment where where you will be managing appointments, confirming bookings, help customers choose frames and also answer to their questions.

The post of Optical Assistant at EZIO Opticians would be your point of entry to a career within the optical sector.

Working in the Optical sector
Optical Assistants have more responsibilities as compared to the usual customer service roles. As an Optical Assistant, you would need to have expert knowledge of the different products. You will also need to have strong interpersonal skills as you will be advising our diverse customers on the best suitable frames and lenses depending on their lifestyle and medical requirements, as well as informing customers about the proper use and handling of there eyewear.

 

Profile:

The role requires the Optical Assistant to develop technical knowledge and customer service skills. We will support you in terms of trainings required for developing the required skills furthermore as you learn you will get opportunities to progress your career in the Optical sector in more senior roles.

Qualifications
HSC; Diploma; Degrees are welcome.
Advanced Excel skills including the ability to produce graphs and tables, use spreadsheets efficiently, and perform calculations is required.

Advantages:

At EZIO Opticians, we are committed to help our colleagues to grow and improve. We partner with international companies to ensure that that we are able to provide the best support so our colleagues can achieve their goals.

Job Overview
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