FOOD & BEVERAGE ASSISTANT

Duties & Responsibilities:

• To inform the Restaurant Supervisor or Chef de Rang of any complaints or any other problems that may arise.
• To converse with guests whenever possible to obtain feedback and suggestion for improvement.
• To promote sales of Food and Beverages and Theme night.
• Ensure cleanliness of furniture, fixtures and equipment in his/her section.
• Perform mise en place of tables and service stations as instructed by immediate superiors.
• Service food and beverages as per the hotel quality standard of service established.
• Ensure a speedy, courteous, efficient and friendly service to our guests.
• Read, know and follow all food and beverage procedures.
• After guests have been seated and given them a menu, proceed to greet them courteously and take their order.
• Has full knowledge of the outlet’s menu, wine list and drink list.
• Reports bad functioning of utilities such as lights, fans and toilets and reports to superior for any repair or defect.
• Adheres to the hotel’s rules and regulations.
• To know all items on the menu and the basic ingredients and method preparation.
• To report any major complaints in the hotel to the Restaurant Supervisor or Chef de Rang.