The Project & Support Specialist  is responsible for the implementation Payment Acquiring projects and integrations within defined timelines whilst ensuring adherence to relevant internal policies, compliance standards and applicable regulations. He/She will also provide expert advise/support to the payment acquiring business as a whole.

Tagged as: api integration, cards and payments, payment acquiring, pci dss, project management


Key Responsibilities:

  • Master the architecture implemented for the payment acquiring business & provide guidance and technical direction for payments acquiring projects.
  • Develop and coordinate technical implementation plans for all payment acquiring projects to ensure deliverables are achieved within assigned deadlines.
  • Provide clear goals for all areas of a project and develop steps to oversee their timely execution & provide regular feedback on work progress to the Manager and other stakeholders.
  • Lead & supervise implementation, configuration and testing of payment solutions as per project implementation plan.
  • Investigate/Troubleshoot on system and production issues/bugs relating to payment acquiring systems and work with vendors/supplier to improve, enhance and/or implement fixes/workarounds.
  • Implement and execute testing strategies for user acceptance (Regression test and integration test)
  • Provide day-to day support to the operational team and/or merchant in solving technical related issues with the support of vendors.

Candidate profile:

  • Bachelor’s Degree in Computer Science, Engineering or any equivalent qualification
  • At least 3-6 years’ related working experience.
  • Strong Knowledge of cards & payment systems, security standards (PCI DSS), EMV standards, EFTPOS, communications and networking protocols/architectures like TCP/IP, SSL, ISO 8583 & API Integrations
  • Strong analytical and problem solving skills
  • Proven Planning and organizational skills to meet tight deadlines and priorities workload
  • Ability to learn and adapt to evolving responsibilities related to keeping pace with shifting market requirement
  • Critical thinking, Organization & time management skills
  • Excellent interpersonal and communication skills
Job Overview
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