About us: 

Our client is a company which is present since several years in Mauritius and has built a solid reputation in the market being the pioneer in some of its activities.

Missions : 

  • Verify and ensure that all invoices are settled by customers within agreed payment deadlines and that credit limits are not exceeded.
  • Carry out all work with a high level of reliability, accuracy, in line with accounting standards and procedures, and providing an excellent customer service to the company’s external and internal customers.
  • Responsible for obtaining cheques from debtors.
  • Responsible for reconciling receipts from customers.
  • Answer to customers’ queries in relation to the customers’ debtors account.
  • Follow up with customers by phone for payment of their outstanding amounts and sends reminders/remittance by email and letter.
  • Send statements of accounts to customers monthly.
  • Approve credit limits for customers.
  • Conduct KYC for new customers and make the necessary recommendations.
  • Reconcile the sales of all business units done at the end of the month
  • Check all receipts of all business units for all incoming payments.
  • Reconcile all transactions from one month to the other in respect of debtors.
  • Perform other administrative duties as and when required, on the designated systems and in line with the company’s policies and procedures.
  • Conduct negotiations with debtors to fix payment plans and set up terms and conditions.
  • Ensure timely preparation and distribution of all debtors related periodic/regular and ad hoc reports.
  • Ensure prompt reply to both clients and internal feedback.
  • Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment and assist in case of initiation of legal action against a debtor.
  • Oversees the archiving of documents via an external service provider.
  • Is professional, polite, and courteous to the company’s internal and external customers and suppliers at all times, promoting the excellent image and reputation of the company.
  • Perform any other cognate duties as and when required by Management.
  • HSC or equivalent
  • At least 3 - 5 years’ experience in a similar field
  • Able to effectively handle multiple priorities, organise workload and meet tight deadlines
  • Ability to produce and present reports / statistics as and when required
  • Excellent verbal and written communication skills both English and French
  • Good IT skills
Job Overview
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