Credit Controller

About us: 

Our client is a company which is present since several years in Mauritius and has built a solid reputation in the market being the pioneer in some of its activities.

Missions : 

• Verify and ensure that all invoices are settled by customers within agreed payment deadlines and that credit limits are not exceeded.
• Carry out all work with a high level of reliability, accuracy, in line with accounting standards and procedures, and providing an excellent customer service to the company’s external and internal customers.
• Responsible for obtaining cheques from debtors.
• Responsible for reconciling receipts from customers.
• Answer to customers’ queries in relation to the customers’ debtors account.
• Follow up with customers by phone for payment of their outstanding amounts and sends reminders/remittance by email and letter.
• Send statements of accounts to customers monthly.
• Approve credit limits for customers.
• Conduct KYC for new customers and make the necessary recommendations.
• Reconcile the sales of all business units done at the end of the month
• Check all receipts of all business units for all incoming payments.
• Reconcile all transactions from one month to the other in respect of debtors.
• Perform other administrative duties as and when required, on the designated systems and in line with the company’s policies and procedures.
• Conduct negotiations with debtors to fix payment plans and set up terms and conditions.
• Ensure timely preparation and distribution of all debtors related periodic/regular and ad hoc reports.
• Ensure prompt reply to both clients and internal feedback.
• Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment and assist in case of initiation of legal action against a debtor.
• Oversees the archiving of documents via an external service provider.
• Is professional, polite, and courteous to the company’s internal and external customers and suppliers at all times, promoting the excellent image and reputation of the company.
• Perform any other cognate duties as and when required by Management.