Systems Analyst / Business Analyst
Our client, a respected Insurance firm, has a need for a Senior Analyst to join the team.
This role can be Permanent or Contract.
Analyze and understand business processes and requirements to develop effective technical solutions.
Assist in the planning, design, development, of new applications and enhancements to existing applications.
Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
Prepare functional specification documents in accordance with new business requirements.
Ensure compatibility and interoperability of business software applications.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Assist in the deployment of new applications and enhancements to existing applications.
Identify, assess, and recommend software solutions and implementation partners to management.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.
Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Provide orientation and training to end users for all modified and new systems.
• Prepare for a managerial role within the IT department, including developing leadership skills and gaining a deep understanding of the department’s operations and strategy.
Qualifications & Experience:
Minimum of 8 years of experience in information technology, minimum of 3-4 years in systems analysis or functional analysis and 2-3 years in a team management role.
Proven experience in analyzing, designing, and implementing information systems.
Strong understanding of business processes and technical systems.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills and the ability to work well in a team.
Leadership potential and a desire to advance to a managerial role within the IT department.
Strong technical skills in SQL and databases (e.g., Oracle, SQL Server).
Knowledge of ETL tools and APIs is an advantage.
Good project management skills.
Excellent written and oral communication skills.
Excellent listening and interpersonal skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed.
Keep attention to detail.
Proven analytical and creative problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.