You will be joining the LittleBig Connection in Mauritius as Senior Business Account Specialist.


  • Ensuring the satisfaction of your portfolio of clients is achieved
  • Creating and validating new projects (verifying and validating the correct configuration of the supplier and client profiles, validating legal documents, receiving and processing Purchase Orders)
  • Ensuring Suppliers and Clients validate timesheets and fixing potential issues
  • Ensuring the close monitoring of renewing projects following the reception of the Purchase Order
  • Maintaining a strong alignment with the Account Manager
  • Ensuring a perfect billing flow with a strong collaboration with the finance team.
  • Ensuring continuous improvement of our sales administration processes as we value your feedback to improve the way we deliver value to our clients
  • Any other support that is needed to fulfill a business need

Tagged as: saas;jira;zendesk

  • Enthusiastic with great interpersonal skills and with a positive attitude
  • You like solving problems and detail oriented
  • Excellent oral and written communication skills in French and English (a 3rd language is a plus)
  • 3-6 years in Customer Support or any related Service field (for digital products)
  • A degree or more in Communication, Management, IT, Business or similar fields
  • Able to tackle complexity and pay attention to details, accentuate an analytical mind
  • You enjoy working in a team as well as independently
  • Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents
  • Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world
  • Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level
  • Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc.
  • Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep
  • Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors
  • Unlock your full potential, both professionally and personally
Job Overview
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