You will be joining the LittleBig Connection in Mauritius as Senior Business Account Specialist.

Ensuring the satisfaction of your portfolio of clients is achieved
Creating and validating new projects (verifying and validating the correct configuration of the supplier and client profiles, validating legal documents, receiving and processing Purchase Orders)
Ensuring Suppliers and Clients validate timesheets and fixing potential issues
Ensuring the close monitoring of renewing projects following the reception of the Purchase Order
Maintaining a strong alignment with the Account Manager
Ensuring a perfect billing flow with a strong collaboration with the finance team.
Ensuring continuous improvement of our sales administration processes as we value your feedback to improve the way we deliver value to our clients
Any other support that is needed to fulfill a business need

Tagged as: saas;jira;zendesk

Enthusiastic with great interpersonal skills and with a positive attitude
You like solving problems and detail oriented
Excellent oral and written communication skills in French and English (a 3rd language is a plus)
3-6 years in Customer Support or any related Service field (for digital products)
A degree or more in Communication, Management, IT, Business or similar fields
Able to tackle complexity and pay attention to details, accentuate an analytical mind
You enjoy working in a team as well as independently

Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents
Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world
Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level
Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc.
Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep
Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors
Unlock your full potential, both professionally and personally

SENIOR BUSINESS ACCOUNT SPECIALIST

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