Telemarketing

Profile:

Birmingham Business Innovators Hub (BBI-HUB) takes great pride to work with such individuals who exceed in their level of confidence and tenacity to build innovative, smart and indigenous businesses into actions around the world. Therefore, BBI HUB incubate Business and help them with smart growth. We also believe in migrating business primarily.

Advantages:

Work shit is between 1pm to 9pm from Monday till Friday

Commission per leads

Work from home

Have travel opportunities

Training will be provided.

Recruitment Process:

The Customer Service Representative is responsible for providing effective customer service for all  customers in the UK by using excellent, in-depth knowledge of Nova Horizon Group services and programs as well as communicating effectively with team members within the customer service department.

Responsibilities:

Ø Manage large amounts of external phone calls per day

Ø Generate sales leads

Ø Identify and assess customers’ needs to achieve satisfaction

Ø Build sustainable relationships and trust with customer accounts through open and interactive communication

Ø Provide accurate, valid and complete information by using the right methods/tools

Ø Meet personal/customer service team sales targets and call handling quotas

Requirements:

Ø ·  Proven customer support experience or experience as a Client Service Representative

Ø     Must be fluent in English

Ø ·  Track record of over-achieving quota

Ø ·  Strong phone contact handling skills and active listening

Ø ·  Familiarity with CRM systems and practices

Ø ·  Customer orientation and ability to adapt/respond to different types of characters

Ø ·  Excellent communication and presentation skills

Ø ·  Ability to multi-task, prioritize, and manage time effectively