Learning and Development Specialist

Seeking a skilled and motivated Learning and Development (L&D) Specialist to join our team. You’ll design and deliver tailored training programs, facilitate group and individual learning, and evaluate learners’ progress. Create impactful learning tools, conduct presentations, and ensure compliance with MQA and HRDC processes. Analyse Training KPIs, conduct training needs analysis, and embrace online learning platforms for modern workforce needs.


  • Assist L&D Manager to manage Training Department and Attitude Academy​
  • Survey and catalogue existing corporate training materials​
  • Develop and implement training programs​
  • Conduct presentations in various formats at all levels​
  • Create and acquire new training materials​
  • Maintain training records and evaluations
  • Evaluate training effectiveness​
  • Manage training calendar and budget​
  • Handle MQA and HRDC processes​
  • Collaborate in career turns and succession planning​
  • Maintain online learning platform​
  • Proficient with multimedia platforms​
  • Design effective training plans


  • Strong communication in English and French​
  • Warm and welcoming personality​
  • Initiative and self-motivated​
  • Excellent interpersonal and supportive​
  • Qualifications: post graduate degree in human resources or management or hospitality and tourism management
  • At least 3 years’ experience in delivering training (hospitality training is a plus)​Computer skills (Proficiency in Microsoft Office: ​Word, Excel, PowerPoint, To Do, One Note, Teams)​
  • Numerical skills and analytical skills


We believe in equal opportunities​

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.

Job Overview
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