Permanent contract
Night Auditor
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Expiration Date:
January 23, 2024
- Always greet guests in a friendly and professional manner according to hotel’s standard
- Engage guest as a unique individual and listen attentively to their requests
- Performs accurate check-ins and check-outs of guests daily
- Answer the telephone in a timely and professional manner
- Posts room charges and taxes to guests accounts
- Processes guest charges voucher and credit card vouchers
- Should have complete knoweldge of the services provided by the hotel so that can answer to guests queries
- Transfer charges and deposit to master accounts
- Monitors the current status of coupon, discount and other prmotional programs
- Tracks rooms revenues, occupancy percentages and other front office statistics
Profile:
- Qualifications SC
- Experience in handling cash and general administrative tasks
- Professional personal presentation
- Excellent telephone manner and customer service skills, Absolute attention to detail
- Thorough working knowledge of Microsoft Office (particularly Outlook, Work, Excel and Powerpoint)
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