Business Manager

ABOUT

LS Wealth Management seeks an experienced Business Manager to work in a dynamic environment with an international client base. The ideal candidate should be selfmotivated, adaptable to remote work, and have a background in financial services, compliance, or management. This is a full-time role, and it may require working across multiple time zones.

RESPONSIBILITIES:

The Business Manager will be responsible for various aspects of the company’s operations,
including

Finance

• Oversight and instruction of staff payroll, invoice, renewals, licence and bill payments on time.
• Instruction and management of associated finances including commission, trail fees, adviser fees, pension.
• Contributions and staff medical insurance premiums.
• Reconciliation and general accounting prompts to finance team.
• Reconciliation of incoming payments for fees and commission – tracking on NAV database & commission spreadsheets.
• Initiate invoices for commission payments.
• Support with suitable VAT & Corporate Tax filing, updates, tracking.
• Technical Support & Maintenance
• Log, manage and resolve incidences of IT issues.
• Report data issues to the Board and/or Audit & Risk Committee.
• Collaborate with the Data Protection Officer/Operations Manager.
• Assess & monitor network maintenance, connectivity, cloud access, usernames, passwords, etc.
• Monitoring appropriate access at relevant levels for staff/clients.
• Enforce and monitor adherence to email communication, software & internet usage policy.
• Maintenance of databases/spreadsheets – formatting, drop down options, labels, formulas.
• Act as point of contact for troubleshooting technical issues.

Client Servicing

• Support with client compliance, e.g. review paperwork, procure client information for onboarding/servicing, assess KYC & DD information.
• Assist with escalation of serious complaint resolutions and liaise with Board of Directors on serious matters as required.
• Regulatory compliance support – work with MLRO, CO, DMLRO & DPO to ensure company compliance with FIAMLA regulations, FSC handbook, AML/CFT standards, data protection policies, etc.

Communication

• Support Operations Manager with collation, drafting and sending monthly newsletters with market updates.
• Manage and update online profiles, accounts and systems.

Office & Risk Management

• Collaborate with MLRO/CO & DMLRO on Company Business Risk Assessment reporting.
• Work alongside the Operations Manager to ensure processes are reviewed, updated and checked regularly for accident/incident/fire safety protocols

Training & Development

• Support in structuring, implementing & running training for staff in line with operational and compliance infrastructures.
• Ensure staff adhere to policies & procedures for operational processes.
• Ensure staff follow internal processes and manage breaches/remediation.
• Ensure staff complete annual CPD where required.

Compliance & Licensing Administration

• Check and instruct actions from GoAML for compliance team to initiate.
• Provide input and data to assist completion of Company AML CFT surveys and sanctions notifications.
• Work alongside the MLRO & DMLRO to check & update notices.
• Ensure annual license renewal is completed for UAE & Mauritius entities.
• Support Operations Manager to update and refresh KYC and Terms of Business subject to changes/annual review.

Relationship Management

• Act as primary point of contact with providers and third parties to manage and maintain relationships.
• Negotiate and execute agreements.

Operations, Administration, Strategy & Planning

• Manage and maintain online document systems for collation, e-filing & organisation, archiving and back ups.
• Screening checks and due diligence requirement updates, including SOC II reporting/audit reporting for online tools & systems.
• Procure documentation for financial reporting, auditing and record keeping.

Staff & HR

• Act as main point of contact for staff onboarding and off-boarding.
• Update and maintain staff HR system.
• Track and log staff sickness, holiday, leave, etc.
• Answer and address staff HR queries
• Process and manage applications and renewals for staff pension scheme and staff medical insurance.
• Liaise as required with external legal support via Temple.