Responsibilities :

Provide direct customer support activities including customer facing calls, presentations, emails and through customer portal

Make in-depth investigation of all the customer network equipment and take appropriate actions to provide complete and accurate reports to the customer

Provide an outstanding customer experience by providing timely response to customer requests and ensuring an excellent quality of service

Tagged as: ccna, networking, telecommunication

Profile:

Profile:
Degree Holder in IT, Electronic, Telecommunications or related field

1 year working experience in IT or Telecom is desirable

Great interpersonal and communication skills, customer oriented attitude

Ability to work on a 24 X 7 roster

Job Overview
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