Incorporated in October 2011, our client operates in the Security sector. Reporting to the Executive Director, your main duty is to manage the daily operations of the Control Department in an efficient and effective way. This role requires continual attendance on assignments; briefing & lecturing of Controllers on their duties while ensuring that the services always meet customers’ satisfaction.

  • To be the best controller in your department and setting the example by providing maximum support in the daily operations.
  • To be reliable and available to give support to your team in case of casualties and absences in your department.
  • Prepare the roster of Controllers and keep it updated regularly.
  • Ensure your controllers place the right man in the right place.
  • Follow absences and leave requests.
  • Always be proactive on planning for at least one month, all eventualities must be contemplated to avoid shortages.
  • Be present on both day and night shifts at random and when needed and ascertain that all assignments are being covered properly for both day and night shifts. Make the necessary change in postings due to sicknesses; absences etc.
  • Ensure that all posts are ascertained, and that accurate attendance is recorded in a timely manner.
  • Visit sites on a regular basis with the Security Controllers in order to be well acquainted with all our posting.
  • Be on call 24/24 hr to attend any emergency.
  • Be intransigent towards good grooming.
  • Maintain good relationship with management, admin staffs and prevent/avoid conflicts that may arise.
  • Ensure all abnormalities are inserted in the system and follow up for necessary action.
  • Impose your leadership, to bring about and maintain discipline.
  • Be impartial treating all personnel without predisposition.
  • Integrity and honesty towards the company must prevail.
  • Liaise and respond to Clients’ requests and complaints by mail diligently.
  • Report relative to important incidents to receive Executive Director’s validation before being sent to Client.
  • Ensure every day that all abnormalities are reported to Administration.
  • Respond diligently to clients who have made a complaint and ensure that actions are taken to remedy and give entire satisfaction.
  • Survey and keep records of all company owned equipment. Follow up movements and ensure their good serviceability at all time. Investigate and report any misuse.
  • Vehicle inspection as and when required.
  • Ensure the smooth running of the Control department at all times.
  • Attend to Management meetings as and when requested.

Tagged as: control, management, relationship, security

Profile:
  • Degree Holder.
  • Minimum 5 years’ experience in planning, in a supervisory level.
  • Strong personality and excellent leadership skills.
  • Good communications skills.
  • Ability to work under pressure.
Job Overview
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