Our client is a leading group in Mauritius.

Duties :

  • Take ownership of all social media accounts on Facebook, LinkedIn, Instagram for our Group (and its clusters).
  • Implement the social media strategies on every social media platform.
  • Get a clear comprehension of the editorial line and prepare posts caption in French, English, and Mauritian Creole (sometimes).
  • Ensure brands consistency with the Communication department.
  • Monitor the performances of each page with KPIs measure for ROA (Return on Attention).
  • Monitor constantly the comments and messages and reply in a timely manner.
  • Prepare the monthly SMM reports & plannings.
  • Ensure a good coverage before, during and after events, activities, or sponsoring initiatives.
  • Coordinate the good implementation and follow-ups of digital marketing campaigns on social medias.
  • Liaise with all teams to stay update on any evolution, news, or updates.
  • Monitor competitors on social media, identify the threats and opportunities and propose actions plans to ensure the growth of both communities and engagement rate.
  • Stay up to date on any digital or technological evolution that could be an added value to the company and its ecosystem.
  • Proven 3 years of work experience as a Digital Media Specialist or Community Manager.
  • Experience with visual communication principles.
  • Excellent knowledge of social medias, digital good practices, and technological evolutions.
  • Excellent written communication skills in English, French, and Creole (when applicable).
  • Excellent analytical and project management skills.
  • An ability to multitask and perform under tight deadlines.
  • Strong verbal communication skills.
  • BSc degree in Marketing, Communication, Digital, or relevant field.
  • Strong ability to understand website traffic and customer engagement metrics.
  • Attention to detail, spelling and grammar.
  • Very strong organisational skills.
Job Overview
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