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Coordinate & supervise activities to ensure optimum care and assistance to guests

Establish and maintain effective employee relations

Ensure high level of quality services are delivered to guests at all times

Handling and monitoring of guests complaints and the relevant follow up action required

Consult daily events to take note of number of guests for “mise en place”

Inspect set ups, including service station before the opening/ensure that guests’ requests are properly followed

Assist his superior in ensuring a proper manning during the shift

Profile:

HSC Level / NC 4 / Tourism Management / Diploma with specialization in F&B from a recognized institution

At least 3 years work-related experience in F&B operation as Assistant Outlet Manager or 5 years as Supervisor

Pleasant, good communication skills, attention to details, pro-active and discipline

Job Overview
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