BPO - Call Centers - Customer Service - Languages Jobs

MAU – Software Developer (Senior) – R&D WFM

The Software Developer Sr. is responsible for designing and implementing new development projects as well as completing and augmenting the current solutions and services. This role collaborates with Technical Product Managers, Developers, Technical Writing and Quality Assurance throughout the development process to ensure the product is functionally complete and well-engineered.

MAU – Part-Time IT Lecturers (During Weekends)

We are looking for Lecturer (HTML, CSS, JavaScript, JQuery, Ajax) to support frontline management in achieving training and development objectives. Shall you be interested? Do not hesitate to send your application via CareerHub!

Transaction Processing Representative

Perform data Analysis and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

Customer Service Officer Italian

The responsibility is to adhere to the Service Level Agreement (SLAs) specified by the Client / Process in terms of quality, productivity and schedule and to attend to information requests from customers and track the status of consignments on the system.

TEAM LEADER

Saisissez l’opportunité de gérer des équipes de recouvrement et de comptabilité afin d’assurer que les procédures soient bien respectées. Pour ce poste, vous devez avoir un minimum de 3 ans d’expériences en tant que Chef d’équipe ainsi qu’un diplôme en comptabilité ou ACCA niveau 3.

MAU-Manager Implementation

The Project Lead will ensure delivery of world-class service to clients by providing leadership, direction, coaching and development to a team of direct reports focused on successfully achieving Ceridian’s organizational objective.

CONSEILLER TÉLÉVENTE

Convergys est le leader mondial de l’externalisation de l’expérience client. Nous infusons l’innovation, les idées et l’excellence opérationnelle pour que chaque expérience soit parfaite. De bonnes expériences ne se produisent pas par hasard. Convergys est à la recherche de Conseillers (-ères) Client. N’hésitez pas à envoyer votre demande !

COLLECTIONS SUPPORT SPECIALIST

The Collections function is the process of securing cash payments after a customer is billed. It spans the process from the time the invoice is issued or the equipment is installed to the time the payment is applied to the order. This process includes researching payments, assisting the customer with invoicing questions and managing/resolving disputes.

CONSEILLER COMMERCIAL

Le Conseiller Commercial traite dans le respect de la politique qualité définie par l’entreprise, les contacts clients à distance en mettant en œuvre les moyens et procédures définies par l’entreprise afin d’apporter la solution la mieux adaptée. Il peut aussi bien émettre et réceptionner des appels dans le cadre de sa relation client (vente assistance fidélisation), mais aussi traiter des courriers électroniques, des lettres ou faxs …)

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